Certified Rehabilitation Registered Nurse (CRRN) Practice Exam

In your role as a change agent, which action should you prioritize?

1. Establishing barriers and assisting the patient in defining his challenges

2. Establishing a change relationship

3. Assisting to maintain the status quo

4. Functioning as a restrain force to control movement

The correct answer is: Establishing a change relationship

Prioritizing the establishment of a change relationship is crucial for effective change management. In this context, a change relationship refers to the collaborative partnership between the change agent and the individuals or groups involved in the change process. When a strong change relationship is established, it fosters trust, open communication, and mutual respect, which are essential elements for successfully implementing and sustaining change. In a healthcare or rehabilitation setting, patients and team members are more likely to engage actively and invest in the change process when they feel supported and understood. This supportive relationship encourages participation, promotes shared decision-making, and enhances the overall effectiveness of the interventions being implemented. Therefore, focusing on building this relationship not only facilitates the change process but also empowers individuals to overcome challenges and commit to new behaviors or practices. Other actions like establishing barriers or assisting in defining challenges may seem relevant, but they can hinder progress and limit collaboration. Maintaining the status quo contradicts the very notion of being a change agent, and functioning as a restraining force can create resistance rather than promote positive engagement in the change process. Hence, prioritizing the establishment of a change relationship aligns with the fundamental goals of a change agent, which are to inspire, guide, and support others through their journey of transformation.